Gaithersburg and Libertytown Auto Repair

Ernie and the team replaced my brakes in a timely manner. Great service. Edit* Honestly, I can't recommend their service enough. Their communication and qoutes are helpful, and prices are unmatched!

Integrity Auto Care came through when I needed the help. I called a few other mechanics and got the run-around on when I could get my car fixed. Then, I called Integrity Auto Care, and Dan was easygoing and told me to bring the car in the morning. I took the car in, and the mechanics were easygoing, truthful, and up-front. I'm very happy with their service and intend to use them in the future.

I'm not sure why this place has 5 stars. I went in knowing I had a misfire on cylinder 3 and requested a tune-up involving coil, and spark plug change. I received a notification via text message that the diagnosis for a charge. I accepted this, even though I already knew it was a cylinder 3 misfire. Via a text and a link, they confirmed the cylinder 3 misfire and suggested swapping coil 3 for coil 4 and replacing all spark plugs for $900. This seemed like a good idea to minimize costs, as it involved replacing only one coil with minimal labor fees. The cover wouldn't need to be removed again since the cylinder 4 coil can be swapped without removing the cover. However, this approach left me with potentially one new coil and three old coils that could eventually fail, likely bringing me back to the shop. Alternatively, if this didn't work, I'd end up with new spark plugs, one new coil, three old coils, and still have the original issue unresolved. At this point, I expected a call to discuss the options, but they just pushed the notification with brief notes and their suggested course of action without much opportunity for discussion. It would have been much cheaper to get a tune-up changing spark plugs and coils somewhere else. I decided not to proceed and took the diagnostics hit, but it was better to stop the potential for excessive costs.

Easy to make an appointment, did a last minute tire rotation as well as my oil change, along with great customer service

Excellent service at Integrity Auto! The staff was friendly and knowledgeable, quickly diagnosing and fixing my car. Transparent pricing and top-notch professionalism—I highly recommend them!

Get my oil change here all the time. Responsive team as always!

BEWARE! I purchased a Groupon for a synthetic oil change from Airpark Auto Pros for my Mercedes, fully aware that the voucher covered 5 quarts and that I'd need to pay extra for the additional quart. I paid $53 for the Groupon. After leaving my vehicle for service, I received a text message: my car supposedly didn't qualify for the Groupon because it’s a "German car, and the filter is more expensive." They acted like they were doing me a favor by even accepting the voucher. The extra charge they demanded was $28, which is over 50% of the Groupon cost! Their additional charges are anything but clear, and they seem to invent their own pricing structure on the fly. I could have found a much better deal elsewhere. Find a more honest place, and don't believe the fake reviews.

Airpark Auto Pros quickly fixed my Miata's air conditioning problem. I was in one day and out the next. The online estimate was spot-on, and online payment very conveniant.

Great work at a great price and they were very nice.