Gaithersburg and Libertytown Auto Repair

5

Johnny responded quickly with a quote via email and they were able to schedule me within a week. I received helpful reminders about my upcoming appointment, and when I arrived, I was seen promptly. The service was completed faster than the estimated time, which was a pleasant surprise. Highly efficient, professional, and customer-focused—I highly recommend them! ⭐️⭐️⭐️⭐️⭐️ Update – October 2025: Went back again to Airpark Auto Pros in Gaithersburg for a shock absorber replacement and had another excellent experience! They made everything easy from start to finish. I emailed to get an estimate, and they replied quickly — I was able to review, approve, and schedule everything by email, which I really appreciate since that’s how I prefer to communicate. They were super responsive and even called to let me know they could get me in about three hours earlier than planned. I had another issue come up, and they were happy to take care of it as well. I was in and out well before my scheduled time (about an hour and a half earlier), and they saved me money by being honest about work that didn’t need to be done.

Thank you so much for this awesome review! Efficient, professional customer service is our top priority at Airpark Auto Pros so we are so happy to hear that this was your experience! We are also glad you found our online scheduling and appointment reminders to be helpful. We love to hear that our customer experience is smooth and efficient. Thank you so much for your recommendation and review!

- Airpark Auto Pros
5

Great service! So far so good.

Your feedback is greatly appreciated! Customer service is very important to us so we are so happy to hear you had a great experience! Thank you so much for this five star review!

- Airpark Auto Pros
5

I purchased a Groupon for a synthetic oil change, and Airpark Auto accommodated me the same day. They accurately set expectations for the duration of the service and provided an excellent waiting area with refreshments and snacks. Upon completion of the oil change, I received a comprehensive inspection report detailing necessary repairs and an upfront cost estimate for these services. I will certainly return for future auto service needs and highly recommend this business.

Your recommendation and review mean the world to us! We are so glad you had an excellent experience having the oil changed and multi-point inspection on your Toyota Camry. We know our customers appreciate knowing just how long their service will take and a detailed assessment of their vehicles health. We are happy to provide these things as well as a nice waiting area with snacks and refreshments to make your wait more enjoyable. Thank you so much for this 5- star review!

- Airpark Auto Pros
5

Fast, efficient service. Honest and reliable. Flexible and thorough. Transparent pricing. Convenient location. Couldn't ask for more! I will be returning! Thank you

Thank you so much for this awesome review! We are so happy to hear you experienced fast, efficient service and found our staff to be honest and reliable. We pride ourselves on our honest and thorough vehicle checks and we are so glad this was your experience! We look forward to caring for your vehicle in the future. Your feedback is greatly appreciated!

- Airpark Auto Pros
5

Fast, efficient service. Honest and reliable. Flexible and thorough. Transparent pricing. Convenient location. Couldn't ask for more! I will be returning! Thank you

Thank you so much for this awesome review! We are so happy to hear you experienced fast, efficient service and found our staff to be honest and reliable. We pride ourselves on our honest and thorough vehicle checks and we are so glad this was your experience! We look forward to caring for your vehicle in the future. Your feedback is greatly appreciated!

- Airpark Auto Pros
1

I've been procrastinating writing this for close to a year but I would AVOID this shop at all costs if you don't want to get SCAMMED for thousands of dollars. I dropped off my 2006 Nissan 350Z at Airpark Auto Pros for a simple oil change on 10/03/2023, expecting routine service. A day later, my car started acting strange and automatically shut off on my way to work. When I brought it back, they ended up keeping my car for over a month and a half—I finally got it back on 11/22/2023. During this time, I was charged $5,596.51 for multiple repairs, only to be told at the very end that my engine needed to be replaced. They quoted me an outrageous $7,505.42 for a used engine and $12,016.84 for a remanufactured one! A quick online search shows that engines for my car typically cost between $1,300-$2,000 at most. After much frustration, they eventually refunded $3,181.91 of the amount I paid. However, they claimed they couldn’t refund the whole amount because my vehicle came to their shop not being able to start. Which is insanity because they had me spend $2,480.50 just to get my car to start again—only for it to be completely undrivable in the end and tell me I have to replace the engine. I ended up towing my car to a different mechanic. Within a day, he diagnosed the issue, and replaced my engine within less then week for 3000$. The difference in service and expertise was night and day. I feel completely taken advantage of and cannot believe the lack of professionalism and transparency from Airpark Auto Pros. I would not trust them with any vehicle—save yourself the headache and go somewhere reputable.

5

Thorough and professional!

Your feedback means the world to us! We are so glad you had an excellent experience bringing your Honda Accord in for an oil change and multi-point inspection. Thorough and professional service is our top priority so we are happy to hear this was your experience! Thank you so much for this great review!

- Airpark Auto Pros
5

My car’s engine light came on and it started making this fthump fthump sound. A friend referred me to these guys and I have zero regrets. They got me up and running within a couple of hours. All the mechanics were super knowledgeable.

5

Your feedback is greatly appreciated! We are so glad you had an excellent experience at Airpark Auto Pros! Thank you so much for this five star review!

- Airpark Auto Pros
5

Thank you so much for this 5-star review! We are so happy to hear that you had an excellent experience having the oil changed and multi-point inspection done on your Honda Civic! Your feedback is greatly appreciated!

- Airpark Auto Pros