Where do I begin to tell the story of how AMAZING this place is. Well, let me start by saying, I don't like writing reviews. However, I would be doing a disservice to everyone if I don't tell you how great Airpark Auto Pros is. There are two professions I frequently have contact with and have problem trusting because of countless disappointments: [home improvement] contractors, and mechanics. After finding Airpark Auto Pros, I now only have problem with one. I've owned 15 vehicles in my lifetime, so you can just imagine the number of times I've [disappointedly] interacted with mechanics. This place is a breath of fresh air. If you have lost faith with mechanics and have been looking for a place you can trust with your vehicle, I highly recommend Airpark Auto Pros. The "dynamic duo", John and Ernie have always been direct, professional, and most importantly, compassionate. If you want a neighborly reception, Ernie is your guy. If you are into direct and not easily offended by restrained (just to clarify, being restrained is not a bad quality) reception, then, John is your guy. To each it's own. They will not tell you to waste money on anything that you don't need. They will tell you what's wrong with your vehicle and [will always] offer you an option on how you can prioritize the repairs, always approaching it from a safety perspective, that is really important to me. It is also convenient that they offer an alternative way to pay for repairs (if you are often strapped for cash like me) in form of a credit card with deferred interest, meaning, there is no interest (zero) as long as you pay the balance before the deferred commitment expires, usually 6 mos. In addition, they offer discount to veteran and other professions, they will gladly accept deals from Groupon (oh yeah, they have it!). They will never pressure you; make you feel that your car problem is only your own; treat you any less because you drive a "clunker" (I do, two old vehicles both nearing 200k miles); or take advantage of you because you have no clue about cars. My point is, they got your back. I have a couple of young drivers and I would send them to Airpark Auto Pros, knowing that they are not going to be taken advantage of. Another trait I love about Airpark Auto Pros is their ability and agility to take advantage of technology. You can make repair appointment, get your car diagnosis, repair estimate (with pictures), repair selection, updates, checkout and pay, all from your phone, which is very convenient. They also have very useful reminders and updates about your vehicle through Carfax and feeds on how you can better take care of your ride. The waiting room is cozy, furnished with entertainment (big screen tv, free wi-fi and FREE snacks). Oh! did I mention, the bathroom is always clean. I don't know about you, but to me, filthy bathrooms have always been synonymous with car repair shops. At Airpark Auto Pros you have the convenience to wait for your vehicle or drop it off. They will provide you an Uber/ Lyft ride to get back to where you need to go (depending on distance, of course). The quality of work performed by their highly trained mechanics and technicians, and state of the art facility equipment surpass most major car dealership so, you are paying for work that is above dealership quality with below dealership cost! The reviews don't lie. If you are unhappy, they will work with you until you are satisfied, even though we all know that there will be some folks that will never be satisfied. Bottom line, don't just take my word for it, take Airpark Auto Pros for a spin. I highly recommend it and you won't be disappointed! I have been using them for almost 2 years, and I am still a happy camper :)