Gaithersburg and Libertytown Auto Repair

5

Good service

5

trusted carshop and mechanics would surely recommend this to friends and family👍🏽

1

HORRIBLE customer service over the phone. Was scheduling a vehicle inspection and whomever over the phone said "all day" when asked how long the inspection will take. I asked "15 minutes? 30 minutes? A few hours?" And he says "uhhhhh all day." I said "ok..." and he hung up on me. If I could give zero stars, I would. People like that shouldn't be employed. Attitude and lack of knowledge of their own service.

March 19, 2026 Upon further review, we have determined that you did not call our shop. There are several shops in the area that start with "Airpark" and it seems you contacted one of the others. I empathize with your experience and also respectfully ask that you remove the review since it was accidentally left with the wrong shop called "Airpark". Thank you. I am leaving my personal email address below, so you can still feel free to reach out directly if you'd like. March 17, 2026 Ibrahim, this is very surprising and concerning. Would you mind sending me an email with the approximate date and time of your call, the number you called us on, and the number you called from? I would like to listen to the recording of the call so we can handle this appropriately with our team. My personal email is [email protected]. Thank you!

- Airpark Auto Pros
5

Knowledgeable and friendly staff. Very professional and reasonable prices.

5

Got a Groupon for synthetic oil change. They had me in and out in 30 mins. The waiting room was comfortable. The staff that greeted me was courteous and professional. Great trustworthy place to take your vehicle.

5

Dealer service without the dealer pricing. Had them do my water pump and timing belt on my 4.7L toyota engine. After getting several quotes and reading reviews- I chose Airpark Auto Pros. They had the best price, communication was awesome and they completed the job promptly. Glad I found them!

5

No BS, they give you an appointment time and actually start working on your car then. I will go back the next time I need car service.

5

I have a 2003 Hummer H2 the only people putting wrenches on my truck is me and Air park Auto Pro. I’m a return customer.I have nothing but praise for the mechanics and the management staff. If you can’t get it, done yourself, these guys will take care of you.

5

5

This is by far the most professional, cleanest, friendliest, hospitable, efficient mechanic I've ever been to. The reception area was very clean, professional, welcoming, more like an executive office than a mechanic. The bathroom was clean. They had hot and cold beverages and snacks available, an internet cafe, and a cozy waiting area. The office assistance greeted me, was super friendly, engaged in conversation, very professional, knowledgeable, kind. He even went and asked the mechanic about who sang a song that was playing because I asked if he knew. Above and beyond. They took my car in right away (lots of places I have to wait even when I have an appointment), and finished servicing my car quickly, but not too quickly. :) Definitely recommend! I came here through Groupon and I'm grateful they are on my radar now!