I went in for a simple oil change with an appointment. The process was smooth and efficient. Waited in the lounge for I cant recollect exact but around 45 mins. They gave me a report with some recommended services (brake fluid change and brake pads wearing out), but they did say its not urgent and will likely last 2-3 oil changes more, so no rush. I asked for a quote for brake replacement and the quote was fair. They also gave me a quote for labor only for brakes change if I bring my own pads, which was also a very fair quote. I will definitely use them for all of my car work going ahead.