Gaithersburg and Libertytown Auto Repair

1230 reviews
Airpark Auto Pros
Call Us:(240) 261-0090
8025 Snouffer School Road, Gaithersburg, MD 20879
Mon - Fri: 8:00 AM - 5:00 PM
Integrity Auto Pros
Call Us:(301) 898-5541
12052 Main Street, Libertytown, MD 21762
Mon - Fri: 8:00 AM - 5:00 PM
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5

First time here and what a great experience. I was in and out with no issues. I will definitely be going back for my next oil change

Your feedback is greatly appreciated! We were happy to hear that you had an excellent experience having the oil changed and multi-point inspection on your Lexus NX300. Thank you so much or this 5-star review!

- Airpark Auto Pros
5

I got my oil change done on Tuesday. The waiting area was extremely clean and cozy. I couldn’t upload my Groupon code but the person at the front desk agreed to honor a part of the deal. Honestly, 5 stars all the way!!!!

Your feedback and review is greatly appreciated! We are so glad you had an excellent experience getting an oil change and multi-point inspection on your Toyota Camry. We know our customers appreciate a clean, cozy waiting area and we are happy to provide that for them as part of our commitment to great customer service. Thank you so much for this five star review!

- Airpark Auto Pros
5

Great service was in and out with no problems. Will defiantly go back for my next oil change.

Thank you so much for this five star review! We are so glad to hear you had a great experience having the oil changed and multi-point inspection on your Acura. We know our customer's time is important to them and so we always strive to provide quick, efficient, quality service every time. Your feedback and review is greatly appreciated.

- Airpark Auto Pros
5

Great service as always and was in and out with no problems. Will defiantly go back for my next oil change.

Thank you so much for this five star review! We are so glad to hear you had a great experience having the oil changed and multi-point inspection on your Acura. We know our customer's time is important to them and so we always strive to provide quick, efficient, quality service every time. Your feedback and review is greatly appreciated.

- Airpark Auto Pros
5

The service I received was excellent and I would recommend them to anyone else!

Thank you so much for this five star review! Excellent customer service is our top priority so we are so happy to hear that was your experience! Your recommendation and review are greatly appreciated!

- Airpark Auto Pros
5

The service is world class in every way possible. Whether you initiate your request online or in person you get the same transparency and fantastic customer service. The mechanics are highly skilled and professional. I have a 2003 Hummer H2 and the only people who will be putting their hands on her Airpark Auto Pros.

Your feedback means the world to us! We are honored to be entrusted to care for your 2003 Hummer H2. Transparency, fantastic customer service, and quality care by skilled and professional mechanics are all part of our mission at Airpark Auto Pros. Thank you so much for this excellent review!

- Airpark Auto Pros
5

Excellent service

Thank you for your feedback! We are happy to hear that you had an excellent experience having the brakes replaced on your GMC Terrain. We know our customers appreciate excellent customer service and we are happy to provide that! Thank you so much for this 5-star review!

- Airpark Auto Pros
5

Love this place! They do great, honest work and have outstanding customer service!

Your feedback is greatly appreciated! We are so happy to hear that you had an excellent experience having the oil changed and a multi-point inspection done on your Toyota Corolla. Quality service and honest communication with our customers is our top priority! We are so glad this was your experience! Thank you so much for this five star review!

- Airpark Auto Pros
5

Highly recommend Airpark Auto Pros. Company is very flexible (agreed to install an excellent used Mercedes CV axle that I purchased), extremely competent, quick repair time, and automated electronic order process (i.e., user friendly electronic order form received and returned via phone text). A pleasure to do efficient, competent, and hassle-free business with! A++

Your feedback means the world to us! Quick, quality, efficient service is very important to us and our automated process helps us stay efficient and on time. We are so glad this is helpful to our customers! Thank you so much for your feedback and review!

- Airpark Auto Pros
1

Be careful. They charged $160 for checkup labor in addition to the labor charged for the actual maintenance. The manager there ,(The light younger guy with a blond beard at the front desk, probably related to the owner if not himself) claimed he informed me but never did. He refused to waive it. This $160 fee was just to hook up a device to read the engine light code, which doesn't take more than 2 minutes but they charge 1 hour of labor for it according to his words. I paid the total fees but will never return to this place. I don't like dishonest businesses who take advantage of people with every single opportunity.

Dana, Our customers come to us and gladly pay for diagnosis so they don't waste money by not confirming the problem properly. Proper diagnosis involves interpretation of the computer codes by a Master Technician and testing/investigating to pinpoint the problem. The computer codes indicate the presence of a problem, but not the solution. We also don't mislead our customers by saying that we will waive the diagnosis fee if you do the work with us. That is a sales gimmick and we don't do that. Many shops just pad the diagnosis cost into the repair cost. We don't do that either. It's dishonest. What happened here is that we showed the diagnosis cost as a line-item instead of hiding it from you, and we believe that's the right thing to do.

- Airpark Auto Pros
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