Gaithersburg Auto Repair

1033 reviews
8025 Snouffer School Road, Gaithersburg, MD 20879
Call Us:(240) 261-0090
Mon - Fri: 8:00 AM - 5:00 PM
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5

Just had another great experience at Airpark Auto Pros. They provide quality service and your appointment time is reserved for you. Work is done when promised even when you’re waiting at the shop. Highly recommend.

Your feedback is greatly appreciated! We are so happy to hear that you had another great experience with us! We know our customer's time is important so we make it a priority to keep our appointments running on time and strive to provide accurate estimates about how long the work will take so you can get back on the road. Thank you so much for your recommendation and review!

- Airpark Auto Pros
5

I’ve never been in and out of a repair shop so quickly! They took my car as soon as I got there for my appointment. Pricing was very reasonable and the work was completed in a timely manner. I was a first-time customer and they’ve definitely earned my future business.

Your feedback is greatly appreciated! I'm so happy to hear that you were in and out quickly! We know our customers appreciate quality service in a timely manner at a reasonable price and we are happy to provide that! We look forward to caring for your car in the future! Thank you so much for this excellent review!

- Airpark Auto Pros
5

I loved this place. No one tried to sell me things I didn't need. Everyone was pleasant and efficient. I will return.

I'm so happy to hear you love Airpark Auto Pros!!! You can always count on us for an honest assessment of your vehicle's health and we will never try to sell you services you don't need. That's just not who we are. Efficient, honest, quality service is what you can expect from us every time! Thank you so much for this 5 star review!

- Airpark Auto Pros
5

I recently had the pleasure of visiting Airpark Auto Pros for an oil change. I had a few other concerns I mentioned and everything was checked out & the services/payments were all very clearly communicated. One thing that stood out to me was he mentioned up front that I’m not technically due for an oil change. I don’t drive my car much so I typically just follow the recommended time frame rather than the mileage, but they were honest enough to verify before continuing with the service. I didn’t feel like I was being scammed or ridiculously upsold, which is something I have NEVER experienced before when dealing with car mechanics/dealers/etc. Ever. Especially as a woman who doesn’t know much about cars, I’ve been raised to be very careful of getting scammed in these situations or always bring a man with me. But I felt like I was in a safe environment with genuine people, and for that reason alone I will definitely be back and recommending this business to everyone I know!

Your feedback means the world to us! We are so glad you had an excellent experience bringing your Nissan Sentra to us for service. You can always count on us to give you an honest assessment of your vehicle's needs because that is how we do business. We will never try to upsell you or recommend services you don't need. I'm so happy to hear that you feel comfortable with our staff and that you will be recommending us to your friends and family! Thank you so much for your recommendation and review!

- Airpark Auto Pros
5

Very efficient and professional

Thank you so much for this excellent review! We are so happy to hear that you experienced efficient, professional service at Airpark Auto Pros! Your feedback is greatly appreciated!

- Airpark Auto Pros
5

I got a Groupon coupon for oil change. When I called to book the appointment, my phone's service reception was very poor. However, the gentleman who answered the phone was very patient and got my information. When I got in, reception was warm and professional. They finished my service in record time, and I was on my happy way. Oh, I even got a gift from them! I am a happy customer, definitely returning and pointing friends and family their way!

Thank you so much for this five star review! I'm so glad you experienced a warm, professional welcome from our service advisors. I love hearing that you were a happy customer who will be returning along with friends and family. We really appreciate your recommendation and review!

- Airpark Auto Pros
5

Great attention to detail on all aspects of the vehicle. The work is excellent and the communication keeps you well informed.

Your feedback is greatly appreciated! We know our customers appreciate excellent work, attention to detail and good communication and we are happy to provide just that! Thank you so much for this 5 star review!

- Airpark Auto Pros
5

Excellent auto repair service!! Very convenient, prompt and attentive!

Your feedback is greatly appreciated! We are so happy to hear that you found our staff to be prompt and attentive! Excellent, convenient auto repair is what you can expect every time at Airpark Auto Pros! Thank you so much for this excellent review!

- Airpark Auto Pros
5

My initial experience was a little off communication wise, although I’m sure they’re a busy team. A bit on the pricey side, but what can I say everything in Montgomery County is pricey like lol. I will say this they’re very transparent, and the owner is quite welcoming and values his customers. That goes a long way and being able to build trust and rapport and I do intend on returning.

Your feedback is greatly appreciated! Transparent pricing and good customer service are top priorities for us at Airpark Auto Pros! You are so right, John does value his customers and always wants to do right by them. I'm so glad you see the value in that. Thank you so much for this five star review!

- Airpark Auto Pros
5

They were fast at the inspection of my car so I could register it here in Maryland. Went over there finding with me and what needed to be done to fix my minor problem, walked out about 1`5 minutes later problem was fixed with no Hassle. Recommend highly.

Thank you so much for this excellent review! We are so happy you had an excellent experience having the Maryland State Inspection done on your vehicle. Your recommendation and review are greatly appreciated!

- Airpark Auto Pros
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